DriftwoodNI Privacy Policy
Effective Date: 6 June 2025
DriftwoodNI is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
When you contact us through our website, we collect the following personal data:
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Your name
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Your email address
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Your phone number
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Any information you provide in your message
We also use Google Analytics to collect anonymised information about website usage, such as pages visited, time spent on the site, and approximate location based on IP address. This data does not personally identify you.
If our forms are protected by Google reCAPTCHA, this service may collect information such as your IP address and browsing behaviour for security purposes. This data is processed according to Google’s Privacy Policy.
How We Use Your Information
We use your personal data to:
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Respond to your enquiries
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Provide information about our products and services when requested
We do not use your personal data for marketing purposes unless you have given explicit consent.
Analytics and security data help us improve our website and protect it from abuse.
How We Store and Protect Your Information
Your personal data is securely stored and accessible only by authorised personnel. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Enquiries sent through our website are securely transmitted via our email service provider, Hashtag Media Group, who comply with applicable data protection laws.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.
Sharing Your Information
We do not sell, rent, or share your personal data with third parties except:
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When required by law
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To trusted service providers necessary for our business operations (e.g., Hashtag Media Group)
Google Analytics and Google reCAPTCHA may collect anonymised or limited personal data via cookies — see Google’s Privacy Policy for details.
Cookies and Analytics
Our website uses cookies to enhance your experience and collect anonymised visitor data through Google Analytics. These cookies track information such as pages visited and user behaviour.
If Google reCAPTCHA is used on our forms, it may place cookies and collect limited personal data for security purposes.
On your first visit, a cookie consent banner will appear, enabling you to manage your cookie preferences in line with UK GDPR requirements.
You can also adjust your browser settings to refuse or delete cookies.
Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
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Access personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Object to or restrict processing of your personal data
To exercise these rights or ask questions, contact us at:
📧info@driftwoodcncservices.co.uk
If unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with the revised effective date.